It is possible to return items purchased on the online shop of Moda Mare Positano within 14 days of receiving the package.
Please note that the items must be unworn and also complete with their label and tag.
Click on the option you prefer and fill out the corresponding form. Once received, your request will be processed as soon as possible.
Change Option: We will arrange to ship the new items and pick up the others at no additional cost for delivery and pickup!
Good Option: We will arrange to pick up the items at no additional cost! You can use the voucher whenever you like.
Refund Option: We will provide a refund for the amount of the returned items excluding shipping charges paid at the time of order.
In this section you can apply to return your items and get a change of size, color or pattern.
N.B.: No shipping charge.
How does it work ?
- Fill in the fields with the codes of the items you want to return and those to be received as replacements, please tell us the reason for your request
- We will prepare your new items and perform delivery of those items and pickup of return items.
- Prepare the items to be returned in an envelope or box, the courier when he comes to you will apply the label with our address.
- If you need help, contact customer care at 081 2131525