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Worldwide shipping and returns

Here you’ll find everything you need to know about shipping and returns. Select the option that’s right for you:

From Monday through Friday, we process your order and ship it via courier within 24 hours. 
All orders placed from Friday through Sunday will be processed the following Monday.
Delivery times are calculated from the moment the order is processed; thanks to the tracking system, you’ll be notified via email or text message about the order’s progress.

The prices shown below are in euros and will be converted to your country’s currency at checkout. 

Select your geographic area to view delivery times and shipping costs:

Italy 

Express GLS: 48-hour delivery for €7

Express PosteItaliane: 48-hour delivery for €8

Belgio, Bulgaria, Croazia, Danimarca, Estonia, Finlandia, Francia, Germania, Lettonia, Lituania, Monaco, Paesi Bassi, Polonia, Portogallo, Repubblica Ceca, Romania, Slovacchia, Slovenia, Spagna, Svezia, Ungheria

Standard shipping: delivery in 3–6 business days for €8

DHL & Partners shipping: delivery in 2–4 business days for €13

. DHL Express shipping: delivery in 48 hours for €20.


Austria, Luxembourg

GLS shipping: delivery in 2–4 business days for €8

. DHL Express shipping: delivery in 48 hours for €20.


Grecia, Malta, Isole Canarie

DHL & Partners shipping: delivery in 2–4 business days for €10

. DHL Express shipping: delivery in 48 hours for €20.


Cyprus, Ireland

GLS shipping: delivery in 3–6 business days for €10

. DHL Express shipping: delivery in 48 hours for €20.


Svizzera, Liechtenstein, Norvegia, Andorra, Guernsey,Jersey

Shipping via DHL Express: delivery within 48 hours for €15


Albania, Bosnia, Gibilterra, Islanda, Isole Baleari, Isole Faroe, Kosovo, Macedonia, Montenegro, Serbia, Turchia

DHL & Partners shipping: delivery in 2–4 business days for €8

Shipping via DHL Express: delivery within 48 hours for €20


Saudi Arabia, Argentina, Australia, Bahrain, Belarus, Brazil, Canada, China, United Arab Emirates, Japan, Israel, Mexico, Moldova, New Zealand, Qatar, United Kingdom, Rest of the World, Russia, United States, Ukraine

Shipping via UPS: delivery in 3–4 business days for €20

. Shipping via DHL Express: delivery in 2–4 business days for €30.


If you are ordering from countries outside the European Union, your order may be subject to customs duties and import taxes.

Moda Mare Positano has no control over these charges, and we cannot tell you with certainty how much they will cost, as customs policies and import duties vary significantly from country to country.

For your convenience, here is a helpful list of our most popular shipping options

United Kingdom: No duties on orders under 135 GBP + 20% VAT
United States: Applicable Duties and Taxes 
Australia: 5% duty + 10% VAT (applied to both the value of the goods and the shipping cost)
Hong Kong: no duties
Singapore: 7% VAT (applied to both the value of the goods and the shipping cost)
Switzerland: 22 Fr. advance tax + 8% duty + 8% VAT

If you need help, send an email to info@modamarepositano.com or call us at +39 0812131525 Monday through Friday from 10 a.m. to 5 p.m. (GMT+1). 

Thank you and happy shopping!

Items purchased from the Moda Mare Positano online store E be returned within 14 days of receiving the order. 
Items must be unworn and include their original packaging, label, and price tag.
Refunds will be limited to the cost of the purchased items, minus any discounts.
Shipping fees are non-refundable, as the service has already been used.

The prices shown below are in euros and will be converted to your country’s currency at checkout.

Select your geographic region to view return policies and costs:

Italia

Exchanges: First and second requests to exchange size or style: Free. Third request to exchange size or style: €3.00

Returns with refund: Returns via home pickup or at a pickup location: €5.00 
A return fee applies to every request and will be deducted from the refund amount.

Returns with store credit: Returns via home pickup or at a drop-off location: Free.

To make a return, click here and fill out the form.

Austria, Belgium, Denmark, France, Germany, Luxembourg, the Netherlands, Poland, Portugal, the Czech Republic, Slovakia, Spain, Hungary

Returns:

Return to pickup location: €10.00

Returns with home pickup: €13.00

A return fee applies to every request and will be deducted from the refund amount.

Bulgaria, Croatia, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Romania, Slovenia, Sweden

Returns:

Return to pickup location: €10.00

Returns with home pickup: €15.00

A return fee applies to every request and will be deducted from the refund amount.

Cyprus

Returns: Return with home pickup: €15.00

A return fee applies to every request and will be deducted from the refund amount.

Andorra, Guernsey, the Balearic Islands, the Canary Islands, Jersey, Liechtenstein, Norway, Switzerland, Turkey

Returns: Returns via UPS home pickup: €15.00

A return fee applies to every request and will be deducted from the refund amount.

Albania, Bosnia, Gibraltar, Iceland, the Faroe Islands, Kosovo, Macedonia, Montenegro, Serbia

Returns: Returns via DHL home pickup: €15.00

A return fee applies to every request and will be deducted from the refund amount.

Argentina, Arabia Saudita, Australia, Bahrain, Bielorussia, Brasile, Canada, Cina, Emirati Arabi Uniti, Giappone, Israele, Messico, Moldova, Nuova Zelanda, Qatar, Regno Unito, Russia, Ucraina, Stati Uniti, Resto del mondo

Returns: Return via UPS home pickup: €20.00

A return fee applies to every request and will be deducted from the refund amount.

Canada. United States

Returns: Return via UPS home pickup: €20.00

A return fee applies to every request and will be deducted from the refund amount.

To make a return, click here and fill out the form.

If you need help, send an email to info@modamarepositano.com or call us at +39 0812131525 Monday through Friday from 10 a.m. to 5 p.m. (GMT+1).

Thank you

If you are ordering from countries outside the European Union, your order may be subject to customs duties and import taxes.

Moda Mare Positano has no control over these charges, and we cannot tell you with certainty how much they will cost, as customs policies and import duties vary significantly from country to country.

For your convenience, here is a handy list of our most popular shipping options

United Kingdom: No duties on orders under 135 GBP + 20% VAT 
United States: No duties on orders under 800 USD
Australia: 5% duty + 10% VAT (applied to both the value of the goods and the shipping cost)
Hong Kong: no duties
Singapore: 7% VAT (applied to both the value of the goods and the shipping cost) 
Switzerland: 22 Fr. advance tax + 8% duty + 8% VAT 

If you need help, you can reach us Monday through Friday from 10 a.m. to 5 p.m. (GMT+1) at +39 0812131525.

Thank you and happy shopping!